Will my download expire?
Once you purchase a digital download you have access to it for life, unlike physical formats which can become lost or damaged.
Each digital download is given 5 download attempts, just in case you have connection issues and need to try more than once.
If you need assistance obtaining more download attempts for your digital downloads, please contact the support team. Send us the email address used to place your order, as well as the order number or the name of the decoration you need help downloading. With that information, we can locate your order and refresh your number of download attempts when needed.