Where is my download link?
Order Confirmation Page
AtmosFX Digital Download links are provided immediately after purchase on the confirmation page. You can bookmark and save this link for later use after purchase.
Here is a screenshot of the purchase confirmation page with the download link:
Order Confirmation Email
We also send confirmation emails to your provided email address which contain your download link. This email will arrive within the first two hours of purchase, usually immediately.
If you haven’t seen your download link email yet, it may have been missorted as junk mail. Please check your spam folder for a message from "firstname.lastname@example.org".
It may also be possible that your provided a different email address on your order, or made a typo. If so, the next section will help you.
Can't Find Your Link?
If you've ordered Digital Downloads from AtmosFX before, then you should have emails in your inbox which include your download link. Try searching your inbox for emails from "SendOwl.com", our download provider.
If you can't locate these emails, you can easily have new download emails sent to your inbox.
To receive new download links, click here and enter the email address associated with your order(s).
If you still can't locate your If you can not locate your download link, please contact the support team and provide the following info so we can locate your downloads:
- First and last name
- Email address
- Order Number
If you don't know or can't find your order number, just your name and email address will do. If you paid over PayPal, we can also use your PayPal transaction ID.
If you have multiple email addresses, please provide all of them. You may have placed an order using more than one address, or a different address than the one you used to contact us.