My DVD is cracked or scratched. Can I get a replacement?
AtmosFX does not replace scratched or broken DVDs. DVDs are very easily damaged, so it's always important to exercise great care when handling discs. The slightest scratch or crack can ruin them.
The support team can make an exception for DVDs that are damaged during shipping. If you purchase a DVD from AtmosFX.com and it arrives in damaged condition, please take pictures to send us and contact support. Minor damage to the DVD box is not covered by this policy.
Only purchases from AtmosFX.com will qualify. We can not accept returns or offer replacements on products purchased from any other site, including Amazon.com. If you have purchased an AtmosFX DVD from a different store, please contact that store to discuss their return policy.