How long does it take to process refunds?
AtmosFX attempts ot process eligible refunds as quickly as possible. Depending on the nature of the refund, we may need to inspect a return before it can be officially refunded.
After we authorize a refund, it may take additional time for the funds to appear in your account. Because they require the cooperation of multiple financial institutions, refunds sometimes take more time to complete than anyone would like, anywhere from 1 day to 2 weeks.
If you are waiting for a refund, please allow a reasonable amount of time for the transfer of funds to process. Your financial institution will need to approve the return of funds, so please contact them if you have any question.
If you are not sure if your refund has been authorized by AtmosFX, please contact the support team and they will provide you a receipt with a proof of refund.