I can't log in to my AtmosFX.com account!
If you are having difficulty logging in to your account, there are two possible explanations.
- Your log-in information is incorrect
- You don't have an AtmosFX.com account yet
Incorrect Log-In Information
You may be using an out of date email address or password during log-in. To check if your information is correct, visit the log-in page at this link and enter your information:
https://atmosfx.com/account/login
If your email or password is incorrect, you will see the following message which says you have "Invalid login credentials":
If you see this message, click on "Forgot your Password?". You will then be asked to enter your email address.
If you have the correct email information, you'll receive an email with a link that will allow you to change your password.
If you have incorrect email information, you will see the following message:
There are a few reasons this can happen:
- Your email address was originally entered with a typo
- You used an different email address to make your account
- You don't have an AtmosFX.com account yet
If you are in doubt, please contact the support team so we can verify your account information. Please provide a full name and any possible email addresses that you may have used.
The most likely reason that this happens is because you may not have an AtmosFX.com account yet.
No AtmosFX.com Account
AtmosFX.com does not require you to make an account, so it is possible to not have an official account after signing up for our newsletter or even placing an order.
The option to not create an account is available because some decorators prefer to keep their information private. AtmosFX doesn't share your information with anyone, but we respect that some decorators would prefer this option.
You can use your email address to create a new account and any previous order history using that email will be automatically attached. To create your account please use the following link: